FAQ

Posted by Deividas | 18 Jan, 2019 | Android | 14 Comments on FAQ

Android version of Tape Measure AR uses Googles new “ARCore” technologies to measure real object sizes with just your phones camera. Here are the most common questions regarding this app.

I keep losing measurements when moving around?

Refrain from moving the device too suddenly. When you move the device it has to scan the next area and add it to the current tracked area.

App does not lock onto points for some reason when aiming at things?

Make sure the area is well lit. The device has to motion track its environment 30 times each second. It’s a hard job, give it a hand.

App does not lock onto points for some reason when aiming at things?

Make sure the area is well lit. The device has to motion track its environment 30 times each second. It’s a hard job, give it a hand.

How can I cancel my subscription?

Subscriptions can be cancelled from your devices “Google Play” application, in the “Options” menu (elipsis icon), “Subscriptions” tab.

https://support.google.com/googleplay/answer/7018481?co=GENIE.Platform%3DAndroid&hl=en

Is there an iOS version?

Why yes, good sir, there certianly is: https://itunes.apple.com/us/app/tape-measure-ar-ruler-app/id1264000950.

14 Comments

  • Bill Bass 14. March 2019 at 4:08

    Need to know where to cancel Measure AR free trial app download from Apple iPhone (IOS) App Store. Thanks.

    • Deividas 15. March 2019 at 7:52

      Please post on the correct FAQ page.

  • Cris 27. February 2019 at 13:56

    How do I cancel on iOS?

  • Dennis 12. February 2019 at 11:55

    It’s just black. Nothing is showing on my iPhone 5s.

    • Deividas 15. February 2019 at 7:38

      Hello, this is FAQ section is for Android version of the app.

  • Jesús Garcia 12. February 2019 at 1:23

    No funciona, no me da acceso a la cámara, si no sirve no me es útil, deseo cancelar mi suscripción

    • Deividas 15. February 2019 at 7:36

      Please check above for subscription cancelling instructions.

  • Andrés Pérez 10. February 2019 at 22:51

    Helo! I want to cancel my suscripción vefore the 7 days cince now, pleace
    I can’t done from your App

    • deividas@crmarketing.dk 11. February 2019 at 6:12

      Hi, you can do so from Google Play Store by tapping the “options” then “Subscriptions”.

  • Rodel 10. February 2019 at 7:04

    This device doesn’t work. All I see is blanc (white) can somebody help me with this?

    • deividas@crmarketing.dk 11. February 2019 at 6:13

      Hi, which device exactly?

  • Giovana 31. January 2019 at 19:35

    Quero realizar o cancelamento onde há essa opção?

    • deividas@crmarketing.dk 11. February 2019 at 7:06

      Please check the above FAQ.

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